Performance Improvement (Master of Science)

The Performance Improvement program provides students with advanced skills in organizational resource management. Students are prepared to manage complex organizational challenges through performance improvement strategies and are adept at analyzing an organization, generating strategies to maximize performance and implementing solutions

Students enrolled in this master program are required to follow courses in the sequence set out for the program.

What will I learn in this program for an online degree in Performance Improvement?

As you take this performance improvement program, you may become adept at analyzing an organization, generating strategies to maximize performance and implementing solutions that affect the bottom line.

Organizational Behavior

For an organization to operate efficiently, it may be necessary for upcoming professionals to better understand the organizational dynamic and the many factors that can be included in its regular operation. This course outlines different elements of organizational behavior, including human performance and teamwork, the decision-making process, conflict and communication within the workplace.

Learning and Performance

Providing guidance and encouragement to an organizational team may take different factors into consideration for success. People learn in different ways and conceptualize the world differently depending on their own individual skills. This course introduces you to theories of human learning and performance that can help you better administer training and influence in an organizational environment.

Performance Analysis

In the event that performance is below expectations at an organization, someone may need to step in and establish plans for improvement. Coursework throughout this course can prepare you to perform detailed and accurate analyses of performance within an organization. Some of the steps covered in this course may include strategic planning, data collection and creating detailed reports for review.

How long is this program for an online degree in performance improvement?

At 36 credit hours, the performance improvement degree program should be completed in 24 months. It could take less time depending on how much transfer credit you receive and how many classes you take each term.

How much will a master’s in Performance Improvement degree program cost?

The graduate rate is $350 per credit hour – and it's lower for military members, veterans and military family. For students who qualify, University of Arkansas Grantham also offers scholarships and financial aid.

When can I start?

Courses begin monthly. We are ready when you are.

Call us at (888) 947-2684 to learn more about our human performance improvement degree programs, financial assistance opportunities or enrollment process.

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Performance Improvement (Master of Science)

Performance Improvement Degree Program Outcomes

After successfully completing University of Arkansas Grantham’s Performance Improvement Degree Program, you will be able to:

  • Evaluate organizational and human performance problems and issues
  • Use communication skills
  • Prepare proposals and develop strategies to influence stakeholder decisions
  • Design and develop viable interventions to improve performance
  • Analyze professional, ethical, legal and social issues and responsibilities
  • Measure and revise performance improvement solutions
  • Design and manage performance improvement projects
  • Employ and apply quantitative techniques in performance improvement areas

Core Professional Competencies

University of Arkansas Grantham prepares graduates to succeed in a variety of professional and civic settings by incorporating the following critical life skills into the Performance Improvement degree program curriculum:

  • Communication – Formulating and expressing thoughts and ideas effectively using oral, written and non-verbal communication skills in person, in writing and in a digital world.
  • Distributed Collaboration – Working effectively across distributed locations and asynchronously to achieve a common goal through relationship-building, shared responsibility, empathy and respect.
  • Professional and Social Responsibilities – Engaging in social responsibility through seeking justice, valuing diversity, respecting the environment; demonstrating professionalism through integrity, mutual accountability and ethical behavior. This includes considering the social and global impact of individual and organizational decisions and an awareness of and adherence to regulations, professional standards and industry best practices.
  • Critical thinking/problem solving – Using analytical reasoning when gathering and evaluating relevant information to effectively formulate possible solutions for an issue, problem or a variety of issues. This includes the ability to recognize potential consequences of a decision.
  • Data Aptitude - Developing information literacy and the capacity to manage data with subsequent finding, structuring, evaluating and interpreting in order to provide meaningful analysis to accomplish a specific purpose.

University of Arkansas Grantham’s Online Master of Science in Performance Improvement Program is IACBE Accredited.

Performance Improvement (Master of Science)

As you consider your degree options for performance management training, don't forget that University of Arkansas Grantham’s 100% online coursework is designed to help you prepare for career success.

Program Core Credits: 36
Total Credit Hours: 36
Accreditation(s): DEAC, IACBE
Program Core: 36
Course: Title: Credits:
Course: MGT517 Title: Organizational Behavior Credits: 3
  This advanced course examines how human behavior in organizations plays a crucial role in achieving organizational effectiveness, while simultaneously promoting positive human outcomes. This course is designed to introduce students to key theories and concepts, as well as practical applications related to the field of Organizational Behavior. While the course will focus on such pertinent issues as the behavioral science theories, and associated concepts, the course will emphasize such areas of concentration as, but will not limited to: personality, values, diversity, communication, leadership, attitudes, conflict management, motivation, group/team dynamics, and organizational culture. This course affords students both a firm theoretical background and foundation upon which to build, but likewise instructs and builds the practical skills necessary to understand and manage organizational behavior within a variety of milieus.
Course: MGT501 Title: Introduction to Organizational and Human Performance Credits: 3
  This course surveys the field of performance improvement by examining foundational concepts, theory and terminology. Students study theories and practices while exploring emerging directions of Human Performance Technology (HPT) that connect to their immediate reality.
Course: MGT514 Title: Principles of Human Performance Technology Credits: 3
  Students investigate the history, theories, and application of knowledge of Human Performance Technology (HPT). Students apply human performance improvement principles to other disciplines including but not limited to total quality management, process improvement, behavioral psychology, instructional systems design, organizational development, and human resources management. Students also practice assessing alignment and performance gaps, creating process flows, and indentifying improvement opportunities within organizations.
Course: MGT515 Title: Measurement and Assessment Strategies Credits: 3
  This course uses instruments that set performance goals and targets and monitor progress. Additionally, the course provides an understanding of assessment strategies to ensure that goals are being accomplished and that appropriate interventions are implemented. Students apply measurement strategies to assess the progress and completion of organizational goals.
Course: MGT547 Title: Learning and Performance Credits: 3
  Students review the learning and development functions, processes, models, theories and theorists by examining how individual and organizational learning are interdependent. Students learn how to excel in seeing systems, collaborating across boundaries and move easily from solving problems to creating desired futures by understanding the role of motivation in the learning process which affects the individual and organizational performance.
Course: MGT553 Title: Performance Consulting, Persuasive Communication and Influence Process Credits: 3
  Students examine the role of performance consulting and create a communication style in which effective consulting may occur. This course applies the history and knowledge of a process in which a client and a consultant partner to achieve the strategic outcomes of the organization. By focusing on a persuasive approach and the student's influence, emphasis is placed on the building of relationships and generating positive strategic organizational outcomes.
Course: HRM620 Title: Strategic Human Resources Management Credits: 3
  This course focuses on the human resource functions within an organization including recruitment, management and providing direction for the people who work in the organization. By effectively managing a workforce through human resources, students examine how organizational success is achieved. Students design recruitment, management and strategic HR system approaches for performance improvement.
Course: HRM651 Title: Performance Analysis Credits: 3
  This course applies one or more performance tools to investigate the reasons for performance deterioration. A four-step process will be used for implementing a performance analysis system. Skills are built in systematically identifying opportunity types, building analysis strategies, gathering data and reporting analysis results. By understanding the application of a structured model for performance analysis, the practice of investigation of performance deterioration emerges.
Course: HRM652 Title: Evaluating Results and Benefits Credits: 3
  This course assesses the measuring activity when gauging performance improvement. Students plan an assessment activity, track the changes over time and evaluate the results, the opportunities for improvements and benefits of the outcomes. This comprehensive approach to evaluation offers students skills as efficient consultants who can leverage data in to a decision-making process.
Course: HRM653 Title: Knowledge, Learning and Enterprise Systems Credits: 3
  This course analyzes the impact of computers and technology on organizational performance improvement. Students review large-scale, integrated application-software packages that use the computational, data storage and data transmission power of modern information technology to support processes, information flows, reporting and data analytics within and between complex organizations to understand the relationship of enterprise system to human performance.
Course: HRM671 Title: Learning Theories and Technology Credits: 3
  This course compares and contrasts theories of how technology is used to help individuals learn effectively to enhance performance improvement. Additionally, the foundation of this course is studying learning theories and using technology to create problem-based training and development opportunities for individuals, teams and organizations. Students explore the influence of technical integration into learning, specifically training and development for the aim of improving organizational performance.
Course: HRM699 Title: Capstone Performance Project Credits: 3
  This course synthesizes and articulates comprehensive problem-solving abilities as performance improvement experts. Students customize a project, execute it and write the results in a final project.